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DYMOCO Dynamic Balance Handmade Insoles | 3-Arch Support & PU Cushioning | ENMEI

Regular price $4,800 TWD Sale price $4,320 TWD
Tax included. Shipping calculated at checkout.

DYMOCO Dynamic Balance Handmade Adult Insoles combine Japanese-developed design principles, three-arch support, and polyurethane (PU) cushioning for comfortable everyday wear. Made in Taiwan and available in four sizes: 2S, S, M, and L. Visit the ENMEI counter on the 9th floor of Shin Kong Mitsukoshi Taipei Main Station Store for an in-store try-on and sizing consultation.

 

ENMEI HEALTHY LIFEY LIFE · SHOPPING GUIDE

A Clear Guide Before You Buy

From payment and delivery to after-sales service, everything you need to know is right here.
Whether you are in Taiwan or overseas, you can understand the process before making a purchase with confidence.

Taiwanese Company OperationsProducts Shipped from TaiwanTWD Checkout
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Payment Methods and Currency

Available payment options are subject to the delivery region and what is actually displayed on the checkout page.

Taiwan PayNow

This is an online payment service based in Taiwan, not the Singapore PayNow transfer service.

  • Credit cards: Visa, Mastercard, JCB, and UnionPay; applicable card types are displayed on the checkout page.
  • Taiwanese buyers can use ATM transfers, convenience store pick-up with payment, or credit card payment with convenience store pick-up, depending on the checkout options.
  • Installment options for 3 or 6 periods are available; applicable banks, card types, amounts, and fees are subject to the checkout page and the issuing bank's regulations.

According to our current description, PayNow credit card and the aforementioned local Taiwan payment/pick-up methods are available to Taiwanese buyers.

TapPay and Mobile Payment

  • Credit cards: Visa, Mastercard, JCB, American Express, UnionPay.
  • ATM transfer: Available for Taiwanese buyers.
  • Apple Pay, LINE Pay: Use options provided by your device, payment account, and the checkout page.
  • Installment payments are not currently available.
International buyers, please select available credit card or other payment methods on the checkout page. Whether internationally issued cards can complete payment is subject to the approval results of the payment service and the issuing bank.
Regarding card fees: ENMEI is a Taiwanese company, and the website charges in TWD; whether exchange rate differences, conversion fees, or international transaction fees are incurred depends on your issuing bank, payment service, and actual transaction determination. If you need to confirm fees for a specific card, it is recommended to consult your issuing bank before payment.
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Taiwan Orders

Home delivery, convenience store pickup, and scheduled self-pickup are available options, depending on the product and checkout choices.

Shipping and Delivery

Shipping preparation｜Within 3 working days after order confirmation; if pre-payment is required, payment confirmation must be completed first. Weekends and national holidays are not counted as working days and will be processed on the next working day in order of order.
Taiwan (main island) home delivery｜Approximately 1–5 working days after shipment via courier, freight, or Chunghwa Post. For delivery methods, timelines, and applicable shipping fees to Taiwan's outlying islands, please contact customer service for confirmation.
For cash-on-delivery items, the logistics personnel will collect payment upon delivery; applicability is subject to the options provided on the checkout page.

Convenience Store Pick-up & Scheduled Self-Pickup

7-ELEVEN, FamilyMart, and Hi-Life are only available to Taiwanese buyers. Packages will arrive at the designated store approximately 2–5 days after shipment; payment methods and available stores are displayed on the checkout page.
Convenience store package size and weight limit for pick-up at our store is 45 × 30 × 30 cm, with the longest side ≤45 cm and the other two sides ≤30 cm (unit: cm), and a maximum weight of 10 kg; it must also comply with the selected logistics specifications. Oversized or overweight items require an alternative delivery method.
Store pick-up｜Please schedule an appointment for pickup at 14F-4, No. 56, Sec. 2, Roosevelt Rd., Zhongzheng Dist., Taipei City.
Please call 02-7713-6360 to confirm product availability and pick-up time.

The same free shipping promotion applies to both Taiwan and international orders: orders over $1,000 TWD qualify for free shipping. Shipping fees for orders not meeting the free shipping criteria will be displayed on the checkout page. The above are estimated delivery times, excluding shipping preparation; delivery may be delayed due to weather or logistics congestion.

Taiwanese Returns and Exchanges Notice

  • Please inspect the goods upon receipt: For orders within Taiwan (main island), if there is damage, defect, or wrong item shipped, please contact customer service within 15 days (including holidays) after receipt to arrange for return or exchange, and retain the product, accessories, and packaging for confirmation.
  • Statutory rights for general online purchases: Except for situations where application is excluded by law, consumers have the right to cancel the contract within 7 days of receipt without providing a reason and without incurring any fees or consideration. The aforementioned 15-day handling for arrival issues does not limit this right.
  • The deliberation period is not a trial period: You may conduct necessary product inspection; please retain accessories, documents, gifts, and packaging; returns will not be automatically refused solely because of necessary unsealing for inspection. Use or damage beyond necessary inspection will be handled according to actual circumstances and regulations.
  • Hygiene and intimate apparel products: The 7-day right of cancellation is excluded only for "unsealed personal hygiene products" that meet statutory exceptions and were declared before purchase; if the product is defective, you still retain the rights claimable by law.

Please confirm the handling method and return information with customer service first, so we can assist you in completing the process; the contact procedure does not affect your right to cancel the contract or other rights by law.

外

International Orders

Hong Kong, Macau, Singapore, and other deliverable regions · International orders

Shipped from Taiwan to You

After order confirmation, products are generally shipped within 3 business days. Orders to Hong Kong, Macau, and Singapore are delivered via courier, freight, or Chunghwa Post; other international regions use designated courier companies. The following are estimated shipping times after dispatch.

Hong Kong / Macau

2–5business days from dispatch

Singapore

2–7business days from dispatch

Other International Regions

8–25days from dispatch

Timelines may vary due to customs inspection, flights, local holidays, and logistics arrangements. If you do not receive your order beyond the estimated time, or if logistics progress is abnormal, please contact customer service for assistance with inquiries; there is no need to wait one to two months.

Payment and Cash on Delivery

For international orders, please select the available payment method on the checkout page. Cash on delivery is available for applicable orders in Hong Kong and Macau; it is currently not supported in Singapore and other international regions. For cash on delivery in Hong Kong and Macau, SF Express will collect payment from the recipient in the local currency.

Shipping Fees and Import-Related Costs

International orders are subject to the same free shipping promotion as Taiwan, with orders over $1,000 TWD qualifying for free shipping. Shipping fees for orders not meeting the free shipping criteria will be displayed on the checkout page.

Free shipping does not include any potential import taxes or customs clearance fees at the destination, which are the responsibility of the international buyer.

International After-Sales Service

For defective, damaged, or incorrect items, please contact us within 7 days.

International orders generally do not offer returns or exchanges for personal reasons.

For example, if you change your mind, dislike the product, or choose the wrong size, please confirm before placing an order. If you have questions about sizing or product selection, please feel free to contact customer service for assistance first.

If the received item has a defect, shipping damage, or does not match the order, please contact us within 7 days (including holidays) of receipt via LINE, WhatsApp, or Email:

  1. Provide order information including your order number, date of receipt, and a description of the issue.
  2. Provide photos for confirmation of the product issue, outer box, and shipping label, and retain the product, accessories, and packaging. Videos can assist in assessment but are not the sole condition for acceptance.
  3. Customer service will assist with follow-up after confirmation, arranging for exchange, refund, or other appropriate handling based on the individual case and applicable laws, and informing you whether a return shipment is necessary and the shipping cost arrangements.
Please contact us before arranging a return: Cross-border shipping involves logistics and customs clearance. Please obtain return information provided by customer service first to avoid shipping to the wrong address or incurring unnecessary shipping costs.

We do not generally accept change-of-mind returns for international orders. If your item is defective, damaged in transit or incorrect, please contact us within 7 calendar days of delivery with your order number and photos. We will help arrange the appropriate next steps. Your statutory rights are not affected.

The aforementioned 7-day period is a notification deadline to assist with timely resolution of arrival issues, not a product warranty period; exceeding this period does not necessarily mean your legally entitled remedies for defects or other rights are lost. "No returns or exchanges for personal reasons" also does not exclude rights protected by applicable law that cannot be restricted.

Personal Data and Privacy Protection

Your order and contact information will be processed in accordance with the privacy policy and applicable laws. To complete payment, delivery, and customer service, necessary data may be provided to payment service providers, logistics providers, and entrusted service providers; your personal data will not be disclosed without cause.

Read the full Privacy Policy

Feel free to ask before and after purchase

If you're unsure about anything, ask us first.

Payment methods, product sizes, international shipping, or after-sales issues—you can contact us through the following channels.

Add LINE Official Account Open WhatsApp Customer Service
+886 2 7713 6360service@enmei.twFull Contact Info and QR Code

LINE and WhatsApp links will open in a new window. Customer service representatives will reply in the order messages are received; messages sent outside service hours will be processed as soon as possible during service hours.

ENMEI HEALTHY LIFEY LIFE｜Taiwanese operations · Shipped from Taiwan · Serving Taiwanese and international buyers
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DYMOCO Dynamic Balance Handmade Insoles | 3-Arch Support & PU Cushioning | ENMEI
DYMOCO Dynamic Balance Handmade Insoles | 3-Arch Support & PU Cushioning | ENMEI
Regular price $4,800 TWD Sale price$4,320 TWD
Size: 2S (22.5–23.5 cm)

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Type: Insoles and inserts
Availability: In stock
Tags: 安全行走 新加坡寄送 樂齡生活 港澳寄送 鞋墊
DYMOCO Dynamic Balance Handmade Insoles | 3-Arch Support & PU Cushioning | ENMEI

DYMOCO Dynamic Balance Handmade Insoles | 3-Arch Support & PU Cushioning | ENMEI
DYMOCO dynamic balance adult insoles showing the black top surface and light blue underside
DYMOCO adult insoles, front and back views | Product image from ENMEI
DYMOCO · DYNAMIC MOVE CONTROL

Comfort in Every Step Begins with a Better Fit and Thoughtful Arch Support

DYMOCO Dynamic Balance Handmade Adult Insoles are based on a Japanese-developed approach to natural foot movement. Combining medial, lateral and transverse arch support with polyurethane (PU) cushioning, they are designed to provide a comfortable fit inside suitable shoes for commuting, standing at work, walking and travel.

3-Arch Support PU Cushioning Non-Rigid Support Made in Taiwan

DYMOCO incorporates Japanese dynamic balance design principles; this product is made in Taiwan. Each set includes one left and one right insole (one pair), available in four sizes: 2S, S, M and L.

Try on in Taipei: Experience DYMOCO insoles at the ENMEI Healthy Life counter, 9F, Shin Kong Mitsukoshi Taipei Main Station Store. Call +886 2 2314 2565. See the store address and try-on details.

Where Can You Try On DYMOCO Insoles in Taipei?

Want to experience how DYMOCO insoles fit and feel before purchasing? Visit the ENMEI Healthy Life counter on the 9th floor of Shin Kong Mitsukoshi Taipei Main Station Store. In-store try-on and product information are available, and staff can help you explore sizes 2S, S, M and L.

Department store / Try-on locationShin Kong Mitsukoshi Taipei Main Station Store, 9F | ENMEI Healthy Life Counter
Store telephone+886 2 2314 2565
Store address9F, No. 66, Section 1, Zhongxiao West Road, Zhongzheng District, Taipei City, Taiwan
In-store servicesDYMOCO insole try-on, size selection and shoe compatibility guidance

Please call before visiting to confirm available try-on sizes, display products and counter service. Individual fit and comfort depend on foot shape and footwear.

Call ENMEI Counter | +886 2 2314 2565

For more information about the location, see ENMEI's official department store locations page.

Why Choose DYMOCO Adult Insoles?

Everyday walking comfort is about more than softness. Appropriate support, interior shoe space and a secure, comfortable fit all matter.

FEATURE 01

Dynamic Support Design

Support is positioned in different areas of the foot to help create a comfortable fit during walking, without completely immobilizing natural foot movement.

FEATURE 02

Flexible Polymer Cushioning

The elastic response of specially formulated polymer material is designed to cushion contact forces from different directions, offering flexible support during everyday steps.

FEATURE 03

Designed for Everyday Footwear

Suitable for selected casual shoes, walking shoes and everyday closed-toe footwear, depending on interior space, fit and size compatibility.

Three Areas of Arch Support, with Room for Natural Movement

DYMOCO's dynamic design approach considers how different areas of the foot interact with the insole while walking.

01 / MEDIAL ARCH

Medial (Inner) Arch

Follows the natural curve along the inside of the foot to provide localized support for everyday walking.

02 / LATERAL ARCH

Lateral (Outer) Arch

Supports the outside contact area of the foot, with an emphasis on overall in-shoe stability and comfort.

03 / TRANSVERSE ARCH

Transverse Arch

Addresses the forefoot contact area while allowing the foot to retain room for natural movement inside the shoe.

Higher or harder arch support is not necessarily better. The right fit depends on your foot shape, shoe design, available space and personal comfort.

When Might DYMOCO Insoles Be Worth Considering?

  • Daily commuting: For people looking for more defined arch support inside suitable casual shoes or everyday footwear.
  • Standing at work: For those who value in-shoe fit, cushioning materials and comfort over longer periods of wear.
  • Travel, shopping and walking: For those who want to check insole-to-shoe compatibility before an active day.
  • Preference for balanced support: For those who want support without a completely rigid or restrictive feel.

DYMOCO Size Guide | 2S, S, M and L

The sizes and SKU codes below follow the product specifications provided by the original Japanese supplier. Check the available space and fit of the shoes you plan to wear with the insoles before ordering.

SizeStated Size RangeProduct Code (SKU)
2S22.5–23.5 cmINS-DYMB-2S
S24.0–25.0 cmINS-DYMB-S
M25.5–26.5 cmINS-DYMB-M
L27.0–28.0 cmINS-DYMB-L

These are the supplier's stated size ranges and do not guarantee compatibility with every shoe of the same size. Shoe lasts, toe-box shape, original insole thickness and interior volume can affect fit. If your size falls between ranges or your footwear has an unusual shape, please contact our team.

Product Specifications | Clear Details for Confident Shopping

Product nameDYMOCO Dynamic Balance Handmade Adult Insoles
Brand / Design conceptDYMOCO; Japanese dynamic balance design concept (Dynamic Move Control)
Product categoryAdult insoles for everyday walking
Main insole materialPolyurethane (PU)
Support insertsPolyurethane (PU)
Top fabricPolyester
Support structureMedial, lateral and transverse arch support
Sizes2S, S, M and L (see the size chart above)
Package contents2 insoles (1 left and 1 right; 1 pair total)
Country of manufactureMade in Taiwan
Seller / FulfillmentENMEI Healthy Life | Ships from Taiwan

4 Steps Before Wearing Your DYMOCO Insoles

  1. Step 1 | Check Your SizeRefer to the size guide and compare it with the available space inside the shoes you intend to use.
  2. Step 2 | Check the Original InsolesIf your shoes have removable insoles, take them out before inserting DYMOCO insoles. Stacking insoles may make the shoes too tight.
  3. Step 3 | Check Heel and Forefoot FitPlace the left and right insoles correctly and make sure they lie flat without curling or lifting.
  4. Step 4 | Start with Short Wear PeriodsGradually adjust wear time according to comfort. Some people may notice an unfamiliar feeling at first; if you experience clear pain or discomfort, stop wearing them and reassess the fit.

DYMOCO Insoles: Frequently Asked Questions

Where can I try on DYMOCO insoles in Taipei?
Visit the ENMEI Healthy Life counter on the 9th floor of Shin Kong Mitsukoshi Taipei Main Station Store for a DYMOCO insole try-on. Address: 9F, No. 66, Section 1, Zhongxiao West Road, Zhongzheng District, Taipei City, Taiwan. Call +886 2 2314 2565 before visiting to check available sizes.
Do I need an appointment to try DYMOCO insoles at ENMEI?
We recommend calling the ENMEI counter at +886 2 2314 2565 in advance to confirm counter service, available try-on sizes and current product display arrangements.
Where are DYMOCO insoles made?
These DYMOCO insoles incorporate a Japanese dynamic balance design concept and are made in Taiwan.
What are the main features of DYMOCO insoles?
The main features are medial, lateral and transverse arch support, combined with a specially designed polyurethane (PU) cushioning material. The emphasis is on comfortable in-shoe fit and everyday support.
Are these rigid corrective or custom medical orthotics?
No. These insoles use a support-and-cushioning approach without fully rigid fixation. They are not prescription orthotics custom-made for an individual's foot shape. Please consult a qualified healthcare professional if you have a specific foot condition.
How do I choose a size? Can I use my usual shoe size?
Use the stated size ranges as a starting point: 2S (22.5–23.5 cm), S (24.0–25.0 cm), M (25.5–26.5 cm) and L (27.0–28.0 cm). Remove your shoes' original insoles before inserting DYMOCO insoles. You generally do not need to buy larger shoes solely to accommodate these insoles, and your usual shoe size is a practical starting point. Actual compatibility still depends on your footwear; contact our team if unsure.
What types of shoes can I wear them with?
Consider everyday closed-toe shoes, casual shoes or walking shoes with sufficient interior depth and room for the insoles to lie flat. Compatibility depends on the shoe last, available space and whether the original insoles can be removed.
How many insoles are included in one set?
Each set contains two insoles (one pair): one for the left foot and one for the right. You do not need to purchase them separately.
Can these insoles treat flat feet, bunions or knee pain?
This product description focuses on insole support design, materials and everyday use. It does not claim to treat medical conditions, correct foot deformities or prevent falls or sports injuries. If you have ongoing pain, foot deformity or concerns about your gait, seek advice from a qualified healthcare professional.

Important Information Before Purchasing

  • Fit and comfort vary from person to person. Please confirm your size, footwear and intended use before ordering.
  • Follow the instructions supplied with the product. Avoid substantially trimming or modifying its support areas.
  • Product colors may appear different due to lighting and screen settings. Please refer to the actual item.
  • For hygiene reasons, insoles placed inside footwear and worn or tried on may no longer be suitable for resale. Please choose carefully before purchasing.
  • The statutory inspection or cooling-off period is not a free-use trial. Returns and exchanges are handled in accordance with applicable law and ENMEI's Returns & Refunds Policy. Your rights regarding defective products remain protected.

Product information: This page describes the stated sizes, materials, manufacturing origin and design concept. It does not guarantee relief from pain, treatment of disease, prevention of falls or injury, or measurable athletic performance improvements.

ENMEI HEALTHY LIFE

The Right Insole Starts with the Right Size

Not sure whether you need DYMOCO size 2S, S, M or L? Share your usual shoe size and footwear details with our team for selection guidance. You can also try on DYMOCO insoles at the ENMEI counter on the 9th floor of Shin Kong Mitsukoshi Taipei Main Station Store before buying. Call +886 2 2314 2565 to check try-on sizes before your visit.

Ask About Sizing on LINE | @enmei WhatsApp Customer Support Contact ENMEI Healthy Life

Taipei Main Station Counter: Shin Kong Mitsukoshi, 9F | Tel: +886 2 2314 2565 (please confirm display and stock availability before visiting)

Size

2S (22.5–23.5 cm), S (24.0~25.0 cm), M (25.5-26.5 cm), L(27.0~28.0 cm)

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